1. Introduction
- Website Address: https://foxyfoldaway.co.za
- Purpose: This policy explains how Foxy Foldaway collects and uses your personal information.
- Acceptance of Terms: By using our website, you agree to this policy.
- Policy Updates: We may update this policy periodically; please review it regularly.
- Scope: This policy applies only to our website. External links are subject to their own privacy policies.
2. Information We Collect
- General Website Usage Data:
- Internet Service Provider (ISP)
- Internet Protocol (IP) address
- Date and time of access
- Pages visited
- Referring website address
- Purpose: To improve website performance, analyze trends, and administer the site.
- Required User Information:
- Name
- Billing Details
- Email Address
- Foxy Foldaway Password
- Purpose: user registration and account management; provision of services offered; market research to improve our service; and dispatch of newsletters on special promotional deals.
- Comments:
- Comment data
- IP address
- Browser user agent string
- Purpose: Spam detection.
- Media:
- Uploaded images (Note: Avoid embedding location data)
- Contact Forms:
- Information captured in contact form submissions.
- Purpose: customer service.
3. Cookies and Tracking Technologies
- Comment Cookies:
- Name, email address, website (optional)
- Purpose: User convenience for future comments.
- Duration: One year.
- Login Cookies:
- Temporary cookie for browser compatibility
- Login information and screen display preferences
- Duration: Login cookies (two days), screen options cookies (one year), “Remember Me” (two weeks).
- Post Editing Cookie:
- Post ID of edited article
- Duration: One day.
- Analytics:
- Google Analytics
- Facebook Pixel
- Purpose: Website usage analysis and tracking.
- Data: IP address and other usage data.
- Third Party Data Handling: Data is sent to google and facebook servers in the United States.
- WooCommerce Cookies:
- Products viewed.
- Location, IP address, and browser type.
- Basket contents.
- Purpose: store functionality.
4. How We Use Your Information
- User Account Management: Registration and account maintenance.
- Service Provision: Delivering purchased products and services.
- Market Research: Improving our services.
- Marketing Communications: Newsletters and promotional offers.
- Customer Service: Responding to inquiries and requests.
- Order Processing: Processing payments, shipping, and order fulfillment.
- Fraud Prevention: Processing payments and preventing fraud.
- Legal Compliance: Tax calculations and other legal obligations.
- Analytics and Improvement: Analyzing website usage and improving our services.
5. Data Sharing and Third-Party Services
- WooPayments:
- Payment processing data
- Akismet:
- Commenter IP address, user agent, referrer, and Site URL.
- Purpose: Anti spam service.
- Team Access:
- Order and customer information (Administrators and Shop Managers)
6. Data Retention
- Comments: Indefinitely.
- User Accounts: Personal information stored in user profiles.
- WooCommerce Orders: 10 years (for tax and accounting purposes).
- Comments or Reviews: If user chooses to leave them.
7. Your Rights
- Access to Data: Request access to your stored data.
- Data Removal: Request deletion of your data (subject to legal obligations).
- Data Correction: Correct inaccuracies in your data.
- Raising Concerns: Contact admin@foxyfoldaway.co.za with any concerns.
- Identity verification: must provide a certified copy of identity document.
8. Embedded Content
- Content from other websites may be embedded in our site. These sites have their own privacy policies.
9. Contact Information
- admin@foxyfoldaway.co.za
